Korean Women Fashion Online Retailer | ERANZI

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Terms and Conditions


Terms of Use


Welcome to Eranzi.com.
Please read these Terms of Use (
Terms) carefully. Each time you use or access this Site, it constitutes your agreement to follow and to be bound by these Terms. Eranzi reserves the right to make changes to the Site and the Terms without notice.
You can check the changes made to the terms at any time by visiting this page. We encourage you to review these Terms regularly. By visiting our Site, you agree to accept the terms at the time of your visit. Eranzi provides you access and use of the Site subject to your compliance of the Terms stated here.
Please see our
 Privacy Policy, which is incorporated into these Terms of Use by reference.

Registration
You will be required to register an account before you can use the services or features available on this site. You must ensure that all information you provide is accurate, current and complete in all respect.
Should your information change at any time, please update your details in a timely manner by visiting your MY ERANZI page. Eranzi will not be responsible for any inaccurate information provided by you. Eranzi holds the right to change registration requirements without notice. 

Password
The account password you provide should be kept secure, and you must notify Eranzi of any breach of security or unauthorized use of your account.
Please refer to our
 Privacy Policy for information on how we use your data.

Eligibility to Purchase
In order to make purchases at Eranzi, you must have a registered account with us. Your account must include your personal details including your name, phone number, email address and other information requested.
You are required to provide payment details that are both valid and correct. You must also confirm that you are the person referred to in the billing information provided.
Only individuals who meet the Eranzi terms of eligibility can make purchases. These individuals must have a valid credit/debit card issued by banks accepted by Eranzi. To prevent potential fraud, Eranzi reserves the right to restrict multiple quantities of items being shipped to any single customer or postal address.
When you make purchases, you give us the authorization to perform background/credit checks and where necessary, to transmit or to obtain information (including any updated information) from you or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports of your spouse if you reside in a community property jurisdiction) to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit authorization and to authorize individual purchase transactions.
You also consent to Eranzi using your personal information to conduct appropriate anti-fraud checks. The personal information that you provide may be disclosed to a credit reference or fraud prevention agency that may keep record of such information.
Please refer to our
 Privacy Policy for further information.


Orders
All orders are subject to acceptance and availability.
Items which you have placed into MY SHOPPING BAG are not reserved and may be purchased by other customers.

Pricing Policy
Product prices are displayed in multiple currencies for your convenience. You can check and convert currencies at the top of our website, but note that the actual amount you will pay is determined by many factors including but not limited to: currency rate of the day your payment is made and your credit card company
s policy on calculating currency. If you are logging in from countries other than Malaysia, the default currency will be in Malaysian Ringgit (MYR). When you log into the Site, the country selected will be indicated on the top right corner of the Site. The final amount paid by you will be in MYR. It will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. The various currency prices of a product displayed on the site at the time the order is accepted will be honored, except in cases of patent error.
Product prices are set at the beginning of each season using appropriate currency exchange rate. These prices are subject to change if the currency exchange rate changes before your order is accepted or the items are subject to markdowns at any time during the sales.

Import Duties and Taxes
Our product prices do not include any import duties and/or taxes that may be imposed by the destination country. As such, you are liable for duties and tax cost, and these costs will be invoiced to you directly by our carriers. Payment may be necessary for the release of your purchase from customs upon arrival. Eranzi will not be responsible for the above mentioned costs. If you are unsure about your country
s import duty and tax policy, we recommend you contact your local customs authority to determine any related cost prior to purchasing.

Insurance and Delivery
Eranzi insures each purchase during the time it is in transit until it is delivered to your destination address. We require a signature for any goods delivered, at which point responsibility for the purchased goods is passed to you.

 

We aim to process all orders within 24 hours (48 hours during sale periods). Estimated delivery times are not definite and commence from the date of dispatch (does not include processing time). Eranzi is not responsible for any delays caused by destination customs clearance.
We ship out orders every working day. Orders made after 12pm on Saturdays will be processed and dispatched the next working day (i.e. Monday). Orders made on Sundays and public holidays will be processed and dispatched on the following working day. Please allow 7-14 working days to receive your order. UPS does not deliver on Sundays and public holidays.

Returns and Exchanges
We recommend that you insure the return shipment as you are responsible for the care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend you retain proof of sending in case of dispute. Refunds, when applicable, will be issued within fourteen (14) days of your items arriving at our facility.


Our Return Policy
Please be advised that due to complicated process in international shipping, we do not offer exchange or return. We ONLY accept return if we send you wrong item(s) by mistake or when the item(s) are damaged. We recommend you ask all questions in regards to color/size/styling before placing an order.

In the rare case you receive damaged item or item you did not order, kindly notify us by posting on our customer service page, or call/e-mail our customer service center +6016-521-7199 / mail@eranzi.com

(Malaysia customer service hours: 9am-1pm, 2pm-6pm Malaysian time). We sincerely apologize the inconvenience and for our error in processing.

Please follow the instructions of the customer service agent, and return the item(s) via EMS. Provide us with the return tracking information WITHIN 7days of initial delivery. Failing to notify us will result in your package being refused, so please contact us immediately when you realize your item is flawed. When sending back items, you must return ALL components and or any free gifts that came with the order. Failing to do so may prolong the time it takes for us to issue proper refund.

Because ERANZI has an international returning system, please allow us 14 business days for your refund to be completed. If you pay for the return shipping fee upon sending back the parcel, we will issue refund of the items plus the shipping fee. We will refer to the return shipping slip for shipping fee refund, but please keep the receipt for your own information.

Damaged goods
Items that are damaged as a result of normal wear and tear are not considered to be faulty. It is natural for some of the products
finishing to look different due to production process. Handcrafting is common especially with high-end brand goods; therefore depending on the parts of the leather and other processing factors, the item may seem slightly different. Please note that such differences are not product flaws, but rather a natural effect in the course of production.

 

Colors
We make every effort to display color as accurately as possible. However, please note that depending on the computer monitor setting, the color may not be accurately portrayed.


Intellectual Property Rights
Your use of the Eranzi Site and its contents grants no rights to you in relation to any copyright, designs and trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Eranzi Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property laws and international treaty provisions. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is prohibited. 

Content
In addition to the Intellectual property rights mentioned above, "Content" defines any graphics, photographs, image rights, sounds, music, video, audio or text on this Site. Although Eranzi strives to ensure that the information on this site is accurate and complete, Eranzi does not guarantee that its Content is accurate or error-free. Eranzi does not promise that the functional aspects of the Site or Eranzi's Content will be error free or that this Site, its Content or the server are free of viruses or other harmful components. We always recommend users to ensure they have the latest updates and anti-virus programs installed.
Opinions expressed on bulletin boards, chat rooms or any other publicly accessible area of the Site are personal opinions of the users and do not reflect the views of Eranzi. By posting you agree to be fully responsible for the content of all information you share. You also grant Eranzi the right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to 72 hours to be displayed but Eranzi does not commit to checking all content and will not be liable for any third party posts.

Eranzi reserves the right to publish or to remove any comment that are, but not limited to be: unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.
The personal opinions of the designers and labels whose products we sell, or any third parties that we are associated with are distinct from Eranzi and do not necessarily reflect the views of Eranzi. We accept no responsibility for views expressed in the media by related third parties.

No Commercial Use
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site or any of its Content to further any commercial purpose.


Your Activity
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been: engaged in prohibited activities, were not respectful of other users, or violated the Terms of Service, we may deny you access to this site temporarily or permanently.

You understand that our Site may expose you to content that may be objectionable or offensive. Eranzi shall not be responsible to you in any way for the content that appears on this site nor for any error or omission.
You wholly explicitly agree that in using this Site or any service provided, you shall not: 1) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortuous, defamatory, libelous, vulgar, obscene, offensive, objectionable, pornographic, interfere or interrupt this web site or any service provided, infected with virus or other destructive or deleterious programming, related to civil or criminal liability, may violate local, national or international law; 2) impersonate or misrepresent your association with any person or entity, forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you; 3) collect or harvest any data about other users; 4) use this web site, Content or services in any commercial manner that are related to junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising. 5) Provide any Content that are considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, and trade secrets.


Third Party Sites
We may include hyperlinks on this Site to other websites or resources operated by parties other than Eranzi, including advertisers. Eranzi has not reviewed all of the sites linked to its Web Site and is not responsible for the content, privacy policy or accuracy of any off-site pages.

 

I have read and agree to the user agreement.

Privacy Policy

1.  Purposes of Collection and Use of Personal Information

A.  Contract fulfillment obligated by provision of services and settlement of payment for the services provided

Supply of content, purchase and payment, delivery of goods or billing statements and others, user authentication for financial transactions and financial services

B.  Member management

User authentication to access members-only service, identity verification, prevention of unauthorized or illegal use, membership subscription check, validation of user age, confirmation of consent/agreement from legal representative for users under the age of 14, handling of complaints and civil affairs, delivery of notices

 

2.  Types of Personal Information Collected : Name, date of birth, gender, user ID, password, telephone number, mobile phone number, E-mail address, personal information of legal representative for users under the age of 14

3. Duration of Retention and Use of Personal Information

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they will be discarded without delay. However, it shall be retained for a specified period of time due to the reasons mentioned below.

A.  Duration of Retention and Use of Personal Information

Retention pursuant to prevention of illegal transaction and internal shopping mall: OO years

B.  Retention pursuant to applicable laws

o Records on contracts or withdrawal of offers and the like:

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc.

- Retention Period : 5 years

o Records on payment settlement and supply of goods etc.

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 5 years

o Records on processing of customer disputes and complaints

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 3 years

o Log records

- Reasons of retention: Communication Privacy Act

- Retention Period : 3 months

If you do not accept these terms, you will not be able to create an account with us.

I have read and agree to the privacy policy.

Sharing Information with Third Parties(optional)

ERANZI PRIVACY & SECURITY POLICY

PRIVACY & SECURITY
At Eranzi we recognize and respect your privacy. To demonstrate our commitment, we have established a privacy policy as outlined below. If you have any questions in regards to Eranzi’s privacy policy, content or practices of our website, we encourage you to contact our customer service center.

COLLECTION OF PERSONAL INFORMATION & USE

With the help of our third-party authorized agents, every time you visit Eranzi, your information (such as IP address, domain name, browser type, broad geographical information, site-navigation pattern, etc.) is collected to improve our website and to refine our marketing campaigns and promotions. We do not gather any personally identifiable information unless you choose to provide such information to us.

We only collect certain personal information when; you register for online shopping, sign in to Eranzi website, participate in a contest, promotion or survey; or request other services that require information, registration or subscription. This information may include your name, billing address, phone number, email address, credit card number and expiration date and your birth date to verify your identity. We also keep a record of your product interests and purchases on our online and offline stores, and automatically receive and record information on our server logs from your browser (including your IP address, Eranzi cookie information and the page you requested).

Eranzi may also share aggregate site and demographic information (such as age, gender, types of products or services purchased and Eranzi.com navigation, usage and page view). Such information does not identify any individual person while it allows us to provide more enjoyable online shopping experience to our customers.

Please be aware that our site may contain links to other sites hosted by third parties. Eranzi does not control, hence is not responsible for the content, privacy practices and policies of such third party sites.

HOW YOU CAN ACCESS, CHANGE OR DELETE YOUR INFORMATION
You may, at any time, access, update or remove your personal information by contacting our Customer Service Center via email or by visiting our “Contact Us” page. In addition, if you no longer wish to receive information from us via email, you may opt out of receiving Eranzi emails by clicking "unsubscribe" link at the bottom of any Eranzi email you receive. If you prefer not to receive information from us through regular, physical mail (for example, catalogs and direct mail promotions), please send us an email to mail@eranzi.com or call our Customer Service Center at +6013-638-8863 (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time). Please note that it may take up to 3 weeks for your request to become effective. Thereafter, when you make purchases, we may still send you email confirmations and may need to contact you by phone, email or regular mail if we have other questions regarding your order. If for any reason you continue to receive unwanted email or regular mail from Eranzi after following the above steps, please contact Customer Service Center and we'll be happy to assist you. For general information about Eranzi, please visit our “About Eranzi” page.

DISCLAIMER OF WARRANTY
(A) Users expressly agree that using our services are at their sole risk. Neither Eranzi, its affiliates nor any of their respective employees, agents, third-party content providers or licensees warrant that our service will be uninterrupted or be error free. Above mentioned parties don’t make any warrants regarding the accuracy, reliability or content of any information, service or merchandise provided through the service and/ or results that may be obtained from use of our services.
(B) The service is provided on an "as is" basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a specific purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
(C) The disclaimers of liability contained in this section apply to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorized access, alteration of or use of record, whether for breach of contract, tortious behavior, negligence or any other cause of action.
(D) Under no circumstances will Eranzi or any person or entity involved in creating, producing or distributing the service be liable for any direct, indirect, incidental, special or consequential damages caused from the use of or inability to use the service or from breach of any warranty.
(E) Eranzi neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement within the online service.
(F) Eranzi does not endorse, warrant or guarantee any product or service offered by a third party through our service and will not be a party to or in any way monitor transactions between any user and third-party providers of products or services. As with the purchase of product or service through any medium or in any environment, each user should use his or her best judgment and exercise caution appropriately.
(G) Each user specifically acknowledges that in no event will Eranzi, its affiliates nor any of their respective employees or agents be liable for any direct, indirect, incidental, special or consequential damages caused by (i) the use by such user of any browser owned or operated by any party and/or (ii) the downloading of any software owned or operated by any third party in connection with the service. Each user shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the service and users shall be responsible for all charges related thereto.


COOKIES
To enhance your shopping experience at Eranzi.com, we and our authorized third-party agents use “cookies”, which are small data files that we store on your computer's hard drive. Rest assured, the cookies Eranzi and our partners use do not store personally identifiable information. They simply enable us to keep track of your shopping experience and your order as you shop our site. For example, Eranzi.com uses cookies in order to save your shopping bag information so that you can browse from page to page without losing those information. When shopping at Eranzi.com, we recommend you use a cookie-enabled browser to avoid the hassle of re-entering your information every time you visit our website. Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us in tracking your order, improving our site design, products, services, contests, promotions and your overall shopping experience.

POLICY OF YOUNG CHILDREN
Eranzi is concerned about the privacy of young children, and we do not knowingly collect any personal information from children under 13 years of age. Eranzi does not intent to make profit from children’s purchases.

CHANGES TO POLICY
Eranzi reserves the right to change, modify or amend this policy at any given time. If we make any changes to this policy, you can always confirm the changes here. Eranzi encourages you to review our policy regularly so that you are always informed of how we collect, use and protect your information.

HOW TO CONTACT US
If you would like to contact us regarding our privacy policy and practices, please write to us at:
Email: mail@eranzi.com
Call: +6013-638-8863 (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time)

STORE & ONLINE PRICING
Most Eranzi products displayed on our website are available in select Eranzi stores in Malaysia and Korea (while stocks last). However, web merchandise may not be available in Eranzi stores. Stores may also have different prices or promotional events at different times and online prices may differ from in-store prices. Please note that off-line stores are not authorized to change the price of products to match the online store price. All prices on our website are listed in Malaysia Ringgit (RM). Pricing, promotions, styles and availability may vary by stores. Prices, promotions and sales are subject to change without notice.


TERMS OF USE
PLEASE READ OUR TERMS OF USE CAREFULLY.
Eranzi.com is owned by Eranzi and its wholly owned subsidiaries ("Eranzi"). These Terms of Use apply to and govern your use of Eranzi.com and applies to any authorized user of your account. Your use signifies your agreement to be bound by these Terms. If you do not agree to be bound by these Terms, you may not access or otherwise use Eranzi.com. Before using Eranzi.com, please review our Security and Privacy Statement (the "Privacy Statement") on Eranzi.com.

LICENSE TO Eranzi.com
Eranzi grants you a non-exclusive, non-transferable, limited right to access, use and display of Eranzi.com, and the materials thereon for your personal use only, provided that you fully comply with our Terms. You will not interfere or attempt to interfere with the operation of Eranzi.com in any way through any means or device including but not limited to: spamming, hacking, uploading computer viruses, time bombs or any other means prohibited by any provision of these Terms.
You understand and agree that you may not; reproduce, copy, resell, manipulate or exploit any part of Eranzi.com for any commercial purposes, frame or mirror any part of Eranzi.com without Eranzi's prior written authorization. Further, you may not create derivative works, republish, upload, edit, post, transmit or distribute any materials from Eranzi.com without prior written permission of Eranzi in any way whatsoever.

CHANGES TO Eranzi.com AND/OR TERMS OF USE
Eranzi reserves the rights, at its sole discretion, to change, modify, add or remove any portion of Eranzi.com or these Terms, in whole or in part, at any time. Changes to these Terms will be effective when posted. You agree to review these Terms periodically to be aware of any changes. Your continued use of Eranzi.com after any changes to these Terms made will be considered as your compliance.

LINKED SITES
Eranzi is not necessarily affiliated with sites that may be linked to Eranzi.com or the multimedia piece (the "Linked Sites") and is not responsible for their content. Links from Eranzi.com to the Linked Sites are for your convenience only and you accessing such linked sites are at your own risk.

INACCURACY DISCLAIMER
There may occasionally be information on Eranzi.com that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize in advance for any inconvenience this may cause you. If you are not completely satisfied with your Eranzi.com purchase, please see our Returns policy.

MEMBER SIGN IN
If you decide to become a member of Eranzi.com, you agree to (1) provide accurate, current and complete information about yourself as prompted by appropriate registration form, (2) maintain and update your information to keep it accurate, current and complete and (3) comply with these Terms. You may review, correct, change or update your membership information by visiting your “My Eranzi” page. You acknowledge that if any information provided by you is false, inaccurate, not current and/or incomplete, we reserve the right, at our sole discretion, to suspend or terminate your membership. As part of the membership sign-in process, you will be asked to select a member name and password. You may not choose a member name that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, and/or may cause confusion. We reserve the right to reject any member name for any reason we deem appropriate. You agree not to transfer or resell your access to Eranzi.com or permit anyone else whose account or membership was suspended or terminated to use our services through your account. If you have any reason to believe that your password is no longer secure, you must promptly change your password. You are solely responsible for maintaining the confidentiality of your member name and password for any and all activities (including purchases) that are conducted through your account.

TERMINATION
You understand and agree that Eranzi may, in its sole discretion, terminate your account, deactivate and/or delete any or all information related to your account, including your registration information. You understand and agree that Eranzi may take any one or more of these actions without prior notice. You understand and agree that Eranzi is not liable for any problems regarding termination of your access to your account and/or the removal of information related to your account.

Do you agree to share your personal information with third parties?

Entrusting Personal Information (optional)

ERANZI PRIVACY & SECURITY POLICY

PRIVACY & SECURITY
At Eranzi we recognize and respect your privacy. To demonstrate our commitment, we have established a privacy policy as outlined below. If you have any questions in regards to Eranzi’s privacy policy, content or practices of our website, we encourage you to contact our customer service center.

COLLECTION OF PERSONAL INFORMATION & USE

With the help of our third-party authorized agents, every time you visit Eranzi, your information (such as IP address, domain name, browser type, broad geographical information, site-navigation pattern, etc.) is collected to improve our website and to refine our marketing campaigns and promotions. We do not gather any personally identifiable information unless you choose to provide such information to us.

We only collect certain personal information when; you register for online shopping, sign in to Eranzi website, participate in a contest, promotion or survey; or request other services that require information, registration or subscription. This information may include your name, billing address, phone number, email address, credit card number and expiration date and your birth date to verify your identity. We also keep a record of your product interests and purchases on our online and offline stores, and automatically receive and record information on our server logs from your browser (including your IP address, Eranzi cookie information and the page you requested).

Eranzi may also share aggregate site and demographic information (such as age, gender, types of products or services purchased and Eranzi.com navigation, usage and page view). Such information does not identify any individual person while it allows us to provide more enjoyable online shopping experience to our customers.

Please be aware that our site may contain links to other sites hosted by third parties. Eranzi does not control, hence is not responsible for the content, privacy practices and policies of such third party sites.

HOW YOU CAN ACCESS, CHANGE OR DELETE YOUR INFORMATION
You may, at any time, access, update or remove your personal information by contacting our Customer Service Center via email or by visiting our “Contact Us” page. In addition, if you no longer wish to receive information from us via email, you may opt out of receiving Eranzi emails by clicking "unsubscribe" link at the bottom of any Eranzi email you receive. If you prefer not to receive information from us through regular, physical mail (for example, catalogs and direct mail promotions), please send us an email to mail@eranzi.com or call our Customer Service Center at +6013-638-8863 (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time). Please note that it may take up to 3 weeks for your request to become effective. Thereafter, when you make purchases, we may still send you email confirmations and may need to contact you by phone, email or regular mail if we have other questions regarding your order. If for any reason you continue to receive unwanted email or regular mail from Eranzi after following the above steps, please contact Customer Service Center and we'll be happy to assist you. For general information about Eranzi, please visit our “About Eranzi” page.

DISCLAIMER OF WARRANTY
(A) Users expressly agree that using our services are at their sole risk. Neither Eranzi, its affiliates nor any of their respective employees, agents, third-party content providers or licensees warrant that our service will be uninterrupted or be error free. Above mentioned parties don’t make any warrants regarding the accuracy, reliability or content of any information, service or merchandise provided through the service and/ or results that may be obtained from use of our services.
(B) The service is provided on an "as is" basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a specific purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
(C) The disclaimers of liability contained in this section apply to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorized access, alteration of or use of record, whether for breach of contract, tortious behavior, negligence or any other cause of action.
(D) Under no circumstances will Eranzi or any person or entity involved in creating, producing or distributing the service be liable for any direct, indirect, incidental, special or consequential damages caused from the use of or inability to use the service or from breach of any warranty.
(E) Eranzi neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement within the online service.
(F) Eranzi does not endorse, warrant or guarantee any product or service offered by a third party through our service and will not be a party to or in any way monitor transactions between any user and third-party providers of products or services. As with the purchase of product or service through any medium or in any environment, each user should use his or her best judgment and exercise caution appropriately.
(G) Each user specifically acknowledges that in no event will Eranzi, its affiliates nor any of their respective employees or agents be liable for any direct, indirect, incidental, special or consequential damages caused by (i) the use by such user of any browser owned or operated by any party and/or (ii) the downloading of any software owned or operated by any third party in connection with the service. Each user shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the service and users shall be responsible for all charges related thereto.


COOKIES
To enhance your shopping experience at Eranzi.com, we and our authorized third-party agents use “cookies”, which are small data files that we store on your computer's hard drive. Rest assured, the cookies Eranzi and our partners use do not store personally identifiable information. They simply enable us to keep track of your shopping experience and your order as you shop our site. For example, Eranzi.com uses cookies in order to save your shopping bag information so that you can browse from page to page without losing those information. When shopping at Eranzi.com, we recommend you use a cookie-enabled browser to avoid the hassle of re-entering your information every time you visit our website. Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us in tracking your order, improving our site design, products, services, contests, promotions and your overall shopping experience.

POLICY OF YOUNG CHILDREN
Eranzi is concerned about the privacy of young children, and we do not knowingly collect any personal information from children under 13 years of age. Eranzi does not intent to make profit from children’s purchases.

CHANGES TO POLICY
Eranzi reserves the right to change, modify or amend this policy at any given time. If we make any changes to this policy, you can always confirm the changes here. Eranzi encourages you to review our policy regularly so that you are always informed of how we collect, use and protect your information.

HOW TO CONTACT US
If you would like to contact us regarding our privacy policy and practices, please write to us at:
Email: mail@eranzi.com
Call: +6013-638-8863 (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time)

STORE & ONLINE PRICING
Most Eranzi products displayed on our website are available in select Eranzi stores in Malaysia and Korea (while stocks last). However, web merchandise may not be available in Eranzi stores. Stores may also have different prices or promotional events at different times and online prices may differ from in-store prices. Please note that off-line stores are not authorized to change the price of products to match the online store price. All prices on our website are listed in Malaysia Ringgit (RM). Pricing, promotions, styles and availability may vary by stores. Prices, promotions and sales are subject to change without notice.


TERMS OF USE
PLEASE READ OUR TERMS OF USE CAREFULLY.
Eranzi.com is owned by Eranzi and its wholly owned subsidiaries ("Eranzi"). These Terms of Use apply to and govern your use of Eranzi.com and applies to any authorized user of your account. Your use signifies your agreement to be bound by these Terms. If you do not agree to be bound by these Terms, you may not access or otherwise use Eranzi.com. Before using Eranzi.com, please review our Security and Privacy Statement (the "Privacy Statement") on Eranzi.com.

LICENSE TO Eranzi.com
Eranzi grants you a non-exclusive, non-transferable, limited right to access, use and display of Eranzi.com, and the materials thereon for your personal use only, provided that you fully comply with our Terms. You will not interfere or attempt to interfere with the operation of Eranzi.com in any way through any means or device including but not limited to: spamming, hacking, uploading computer viruses, time bombs or any other means prohibited by any provision of these Terms.
You understand and agree that you may not; reproduce, copy, resell, manipulate or exploit any part of Eranzi.com for any commercial purposes, frame or mirror any part of Eranzi.com without Eranzi's prior written authorization. Further, you may not create derivative works, republish, upload, edit, post, transmit or distribute any materials from Eranzi.com without prior written permission of Eranzi in any way whatsoever.

CHANGES TO Eranzi.com AND/OR TERMS OF USE
Eranzi reserves the rights, at its sole discretion, to change, modify, add or remove any portion of Eranzi.com or these Terms, in whole or in part, at any time. Changes to these Terms will be effective when posted. You agree to review these Terms periodically to be aware of any changes. Your continued use of Eranzi.com after any changes to these Terms made will be considered as your compliance.

LINKED SITES
Eranzi is not necessarily affiliated with sites that may be linked to Eranzi.com or the multimedia piece (the "Linked Sites") and is not responsible for their content. Links from Eranzi.com to the Linked Sites are for your convenience only and you accessing such linked sites are at your own risk.

INACCURACY DISCLAIMER
There may occasionally be information on Eranzi.com that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize in advance for any inconvenience this may cause you. If you are not completely satisfied with your Eranzi.com purchase, please see our Returns policy.

MEMBER SIGN IN
If you decide to become a member of Eranzi.com, you agree to (1) provide accurate, current and complete information about yourself as prompted by appropriate registration form, (2) maintain and update your information to keep it accurate, current and complete and (3) comply with these Terms. You may review, correct, change or update your membership information by visiting your “My Eranzi” page. You acknowledge that if any information provided by you is false, inaccurate, not current and/or incomplete, we reserve the right, at our sole discretion, to suspend or terminate your membership. As part of the membership sign-in process, you will be asked to select a member name and password. You may not choose a member name that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, and/or may cause confusion. We reserve the right to reject any member name for any reason we deem appropriate. You agree not to transfer or resell your access to Eranzi.com or permit anyone else whose account or membership was suspended or terminated to use our services through your account. If you have any reason to believe that your password is no longer secure, you must promptly change your password. You are solely responsible for maintaining the confidentiality of your member name and password for any and all activities (including purchases) that are conducted through your account.

TERMINATION
You understand and agree that Eranzi may, in its sole discretion, terminate your account, deactivate and/or delete any or all information related to your account, including your registration information. You understand and agree that Eranzi may take any one or more of these actions without prior notice. You understand and agree that Eranzi is not liable for any problems regarding termination of your access to your account and/or the removal of information related to your account.

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